Leadership
From manager to leader
Most managers are promoted for being good at the work, then asked to do a different job. This programme builds the part nobody trained them for: holding people to account, delegating properly, handling conflict and leading through change.
What changes
- Accountability held without damaging the relationship
- Delegation that develops people instead of dumping tasks
- Conflict handled early, while it is still small
- A second layer of leaders who can carry the load
What we cover
Stepping up to lead
- Leadership Effectiveness
- First-Time Manager Development
- Emerging Leaders Development
- Individual Contributor to Manager
- Managerial Effectiveness
- Situational Leadership
Leading people
- People Management Skills
- Managing People & Performance
- Delegation & Empowerment
- Coaching & Feedback Skills
- Giving & Receiving Feedback
- Team Motivation
- Managing Different Working Styles
Hard conversations and conflict
- Difficult Conversations with CANDOR
- Accountability Conversations
- Performance Conversations
- Conflict Management & Resolution
- Thomas-Kilmann Conflict Styles
- Handling Resistance
Influence and stakeholders
- Influencing Without Authority
- Stakeholder Management
- Leadership Communication
- Executive Communication Under Pressure
Thinking and deciding
- Decision-Making & Problem-Solving
- Strategic Thinking & Business Acumen
- Time, Priority & Productivity Management
Culture and change
- Leading Change
- Communicating Change
- Psychological Safety
- Building Trust
- Ownership and Accountability Culture
- Building High-Performance Teams